How do I place an order?Navigate to our website and browse through our products.
Once you find the item you want, click on "Add to Cart" and follow the checkout process.
What payment methods do you accept?We have only cash on Delivery. if you ordered on WhatsApp then you will get the guideline about the payment method.
Is it safe to shop on your website?Yes, our website uses secure SSL encryption to protect your personal information during the checkout process.
How can I track my order?Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the courier's site.
What is your return policy?We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within
15 days for a refund or exchange. Check our "Returns & Refund Policy" page for more details
How can I contact customer support?You can reach our customer support team through the "Contact Us" page on our website or email us at
uniqo.pakistan@gmail.com. We aim to respond within 24 hours.
Are my personal details secure?Absolutely! We take customer privacy seriously and ensure that all personal information is handled securely. Refer to our Privacy Policy for more details.
How do I apply a discount code?During the checkout process, there will be a field to enter your discount code. Once applied, the discount will be reflected in your order total.
Can I modify or cancel my order after placing it?Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your order before completing the purchase.
What if my item is damaged or defective?
If you receive a damaged or defective item, please contact our customer support immediately, and we will assist you in resolving the issue.